FAQ: When you say your skin care is allergen free, what does this mean?
Our products are 8 common food allergen free, this means the products we produce do not contain the following ingredients Soy, Wheat (Gluten), Dairy, Eggs, Shellfish, Fish, Tree Nuts, Peanuts.
Also within our products we do not contain harmful ingredients such as Alcohol, Glycerine, Sodium Laureth Sulfate (Palm Oil), Petroleum, Beeswax, Parabens, Lanolin which potentially can act as skin drying agents. This means Raw Skin Food products are suitable for a range of ailment sufferers.
FAQ: You are Vegan certified, does this mean you do not use animal by-products including whey powder/beeswax/honey?
That is correct, we are fully Vegan certified and obviously suitable for Vegetarians.
FAQ: When using my cleansing milk(s), the solution looks partially oily and white. Is that okay?
Absolutely. The unrefined oils and natural floral waters are unpreserved or chemicalised. This means that there is nothing but Coconut Wax binding them together, and we do not use toxic dyes to colour our products, so they may separate at times during usage. By shaking the bottle before use and pouring a teaspoon amount into a cupped palm, you dip your fingers in and a apply tiny amounts on the face and massage in circular motions to open the pores and massage away dirt & grime. Small compromise for wonderfully radiant skin.
FAQ: When I use the Imperial Whipped Cleansing Milk, I feel a slight tingling sensation, is this okay?
This sensation is a sign of purity due to the PH balance of the acidic lemongrass which applied onto alkaline skin may create sensitivity which then subsides after 3-5 applications.Because you are making a transition from using chemicalised products to our unrefined products, your skin needs a few days to adjust to our pure ingredients. (imagine that your skin is undergoing a raw food detox)
FAQ: Your products are also foam free & silicone free. How much quantity do I use per application?
Using a tiny amount per application is key. For our balms, you only need a peasize amount onto the spatula and spread into the skin using your fingers. Cleansing Milks/ Oils should be poured into a cupped palm, using your free hand to massage the milk into the forehead, cheeks & neck area.Then use a wet cotton pad to remove the residue. Our Toniques come with an easy application spray top, which means you can happily carry it around in your handbag or rucksack as it is ideal for traveling. Hold the bottle 3 inches away from the face & neck and spritz 2-5 times per application. This closes the pours and adds light moisture to the skin tissues.
FAQ: If my balm solution is liquidising how do I make it useable?
Our top tip is leave the balm in the fridge during the day when you are out and apply it fresh and cold onto the skin. This is ideal for customers living in hotter climates or with direct sunlight coming through the bathroom.